Water Damage: a Quiet, Slow and Expensive Claim
News From the Vault
January 3, 2020

When we are asked about the most concerning type of property loss seen in banks, it is not vandalism, wind or even fire; it is the quiet drip of a cracked pipe or the sudden surge of water flooding a basement from the sump or the sewer. Water is quiet, slow, steady and can occur for a long period of time before you even know it’s happening. Because of this, it is also expensive to repair. Carpets, walls, ceilings, electrical and often the contents of the room will need to be replaced after a water loss.

Bundle up your buildings; it’s cold outside!

When people hear about upcoming extreme low temperatures, they know to bundle up. Buildings, however, often aren’t as prepared. Frozen pipes and water damage from cold snaps result in extensive damage and sometimes will require that the location be closed or operations moved to a temporary space until it is repaired. To help avoid these issues, here are some actions to take to prevent cold weather water damage: 1. Make sure heat is provided (at least 45° F.) in unoccupied areas where water lines are exposed. Many times, this procedure is overlooked on foreclosed properties, and significant damage occurs. 2. Icicles are a warning sign for ice dams. If large icicles are present on a building, it should be evaluated by a weatherization contractor to diagnose and mitigate the issue. 3. During building remodels, old pipes should be updated with newer, insulated pipes. 4. Outside vents (exhaust and heat) need to be clear of snow and ice. 5. Any areas exposed to cold within the building should be treated with supplemental heating systems and/or antifreeze solution. These types of solutions should be tested in the fall to ensure they are in working order. 6. Inspect roofs at the beginning of each of the four seasons for clogged drains and standing water. If your building has a rain water collection system, it should also be inspected on an annual basis. Also inspect roofs and drains after any high wind or construction activity to look for any debris or construction material that might have clogged the drainage system. 7. Inspect water generating equipment (water heaters, HVAC units, dishwashers, coffee makers etc.) regularly and thoroughly look for potential water leaks such as rusting pipes, clogged drainage or broken seals. If any have had a repair, recheck the contractors work a few days afterwards to confirm that there is no leakage occurring. 8. All storage of paper files, or similar documents/items, in basements should be stored on raised shelving units or pallets. 9. Any sump pump should be tested annually for proper operational conditions by a professional.

Wi-Fi enabled water leak and freeze detectors

Technology can discover water issues quickly! Enhance your existing security systems to also include monitoring for water and freeze damage. Most security companies now offer components that can be used in your existing system to monitor for water leaks and sewer backups. If a weather-related event such as this occurs, you will be notified in a similar manner as a fire alert. Most common areas to place them are: 1. Under areas where pipes are present (coffee machines, dishwashers and sinks) 2. Basements or Low/Floor areas (close to exposed pipes, sump or drains) 3. Restrooms and shared kitchens. Improved technology and adhering to prevention and maintenance programs will go a long way to keeping your bank safe and dry. 

This article is provided for general informational purposes only and does not constitute and is not intended to take the place of legal or risk management advice. Readers should consult their own counsel or other representatives for any such advice. Any and all third-party websites or sources referred to herein are for informational purposes only and are not affiliated with or endorsed by Intact Insurance Group USA LLC (“Intact”). Intact hereby disclaims any and all liability arising out of the information contained herein.