Partner News - February 2026
Life at Intact
February 26, 2026

There’s a lot to be excited about at Intact. From a strong year‑end performance to new product enhancements and a streamlined claims experience, we’re continuing to raise the bar for brokers and their clients.  In this section, you will find: 

  • Key financial highlights from Q4 and year-end
  • Customers now get more with GatherGuard®
  • Claims Reporting—Now Easier Than Ever

 Here's what's happening across Intact Insurance Specialty Solutions:

Financial Highlights: A Strong Finish to 2025

Intact Financial Corporation (IFC) closed out 2025 in a position of strength, with solid underwriting performance, disciplined growth, and continued investment in the tools and capabilities brokers rely on. 

Here’s a snapshot of Q4 and year-end results. 

  • Intact delivered a combined ratio of 85.9%, reflecting robust performance across all geographies. Operating ROE increased 3 points from last year to 19.5% (ROE of 18.4%), driven by strong margins, as well as lower-than-expected catastrophe losses over the last 12 months.
  • In our U.S. business, operating DPW growth was 5% in the quarter, paired with a strong combined ratio of 82.8%, reflecting the benefits of our disciplined underwriting and pricing sophistication.
  • The Company ended the quarter with a capital margin of $3.7 billion and a 16.5% adjusted debt to capital ratio.

Together, these results reinforce our commitment to the market and highlight how well‑positioned we are to continue outperforming—and to serve as a dependable, strategic partner for our distribution partners and customers. 

Explore the full Q4 2025 results>>

Customers now get more with GatherGuard®

Planning a wedding, corporate event, or big community gathering—for yourself or your clients? Intact’s GatherGuard® has you covered with fast, reliable event protection… and now it offers even more. 

GatherGuard® customers can now purchase optional Accident Medical Expense Coverage, giving hosts a simple, one‑stop way to protect guests and meet venue requirements, all in the same easy, streamlined experience. 

Perfect for weddings, business functions, festivals, and everything in between, this enhancement brings together Intact’s proven event and accident‑insurance expertise, offering more protection within the same streamlined experience. 

Whether you’re advising clients or planning something special yourself, it’s never been easier (or faster!) to secure smarter event coverage. 

Read the full announcement

Explore GatherGuard®

Claims Reporting—Now easier than ever

We’re pleased to share that we’ve launched a new online claims reporting portal, designed to make your workflow faster, smoother, and refreshingly simple. This user‑friendly experience gives brokers a true value‑add: a streamlined way to support clients when they need it most.

With the new portal, there’s no login required to submit a claim—so you can jump right in and get the process started without any extra steps or delays. Once you submit, you’ll receive a claim number and email confirmation immediately, eliminating any uncertainty and giving you clear, instant documentation.

The result? A smoother, more efficient process for your customers, and a more seamless, hassle‑free experience for you. It’s all part of our ongoing commitment to enhance the service, speed, and support you and your clients can count on.

To report a claim or find out more about our claims process, visit our claims page