Premium payments made easy
There are several options to help you manage premiums.
Choose how you prefer to pay
Intact Insurance Specialty Solutions
Box 371871
Pittsburgh, PA 15250-7877
Send your check, along with the remittance stub. If you don't have the remittance stub, please write your policy number on your check.
Payments may be made online through our customer portal after registration.
Exceptions to online payments and EFT program include: Accident & Health policies; GatherGuard policies.
Sign up for our electronic funds transfer program
Exceptions to online payments and EFT program include: Accident & Health policies; GatherGuard policies.
Billing FAQs
The following are answers to frequently asked questions about bill payment options and programs for Intact Insurance customers. Contact your local Intact Insurance agent or broker for specific questions about your policy.
To change your billing address, simply contact your Intact Insurance agent or broker and request a change.
It is very important that you pay at least the MINIMUM DUE shown on your bill. You may pay more than this amount, but paying less may result in your policy's cancellation for nonpayment. If you want to pay your policy in full, please pay the amount shown as NEW BALANCE/payment in full total on your bill.
The balance on your statement reflects your account status as of the bill’s production date. This includes any payments, credits or policy changes since your last premium statement. Any transactions posted after the billing date will appear on your next statement. To obtain your current balance call 877.624.7775 between 8 a.m. and 5 p.m. ET Monday - Friday to speak with an Intact Insurance customer service representative.
The DUE DATE appears at the top (and bottom) of your bill, and is the date your payment is due to Intact Insurance. Remember to allow seven days for mailing and payment processing.
If you have questions about your bill, you may call Intact's Customer Service team at 877-624-7775 between 8 a.m. and 5 p.m. ET Monday - Friday or email directbillservices@intactinsurance.com. If you have any questions regarding your policy or coverages, please contact your Intact Insurance agent or broker.
Intact Insurance Specialty Solutions is the marketing brand for the insurance company subsidiaries of Intact Insurance Group USA LLC. Coverages may be underwritten by one of the following insurance companies: Atlantic Specialty Insurance Company, a New York insurer; Homeland Insurance Company of New York, a New York insurer; Homeland Insurance Company of Delaware, a Delaware insurer; OBI America Insurance Company, a Pennsylvania insurer; or OBI National Insurance Company, a Pennsylvania insurer. Each of these insurers maintains its principal place of business at 605 Highway 169 N, Plymouth, MN 55441. This material is intended as a general description of certain types of insurance coverages and services. Coverages and availability vary by state; exclusions and deductibles may apply. Please refer to your insurance policy or consult with your independent insurance advisor for information about coverages, terms and conditions. Some coverage may be written by a surplus lines insurer through a licensed surplus lines broker. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.
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