Building Trust in Uncertain Times: How Strong Relationships Drive Success in Insurance

Featuring: Tony Beal

September 30, 2026

Strong relationships have always been foundational to the insurance industry. In today's complex and evolving market, they're more important than ever.

In an article for Risk & Insurance, Tony Beal shares insights on how trust, consistency and strong partnerships help brokers and carriers navigate uncertainty, strengthen client outcomes and drive long-term success.

Read the full article here.

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Industry InsightsManagement & Professional LiabilityFinancial Institutions
False Precision, Real Impact: How AI Drafted Claims Complicate Early Coverage Decisions

The rise of AI is reshaping claims handling in unexpected ways.

In an article for Professional Liability Underwriting Society, Karli Moore explores how AI-generated pleadings, demand letters, and coverage arguments are creating new challenges for insurers.

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Intact Insurance Specialty Solutions is the marketing brand for the insurance company subsidiaries of Intact Insurance Group USA LLC. Coverages may be underwritten by one of the following insurance companies: Atlantic Specialty Insurance Company, a New York insurer; Homeland Insurance Company of New York, a New York insurer; Homeland Insurance Company of Delaware, a Delaware insurer; OBI America Insurance Company, a Pennsylvania insurer; or OBI National Insurance Company, a Pennsylvania insurer. Each of these insurers maintains its principal place of business at 605 Highway 169 N, Plymouth, MN 55441. This material is intended as a general description of certain types of insurance coverages and services. Coverages and availability vary by state; exclusions and deductibles may apply. Please refer to your insurance policy or consult with your independent insurance advisor for information about coverages, terms and conditions. Some coverage may be written by a surplus lines insurer through a licensed surplus lines broker. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.